The Veterans Benefits Administration (VBA) Regional Offices will be closed to the public starting March 19.
Regional offices will remain open, but will no longer accept walk-ins for claims assistance, scheduled appointments, counseling and other in-person services. This decision protects older veterans and those with underlying conditions as well as employees.
Veterans can continue to get information about benefits or file a claim for benefits online. Veterans with claims-specific or other questions may request information via Inquiry Routing & Information System (IRIS) or by calling 1-800-827-1000.
VBA benefits and services provided to veterans, families, and survivors will continue to be delivered throughout the duration of the COVID-19 impact.