Consolidated Edison Company of New York, Inc. (ConEdison) is seeking candidates for Customer Service Representative positions. This is a part-time position that is not available on the ConEdison career website but is open to veterans. This position is located at the Customer Operations Call Center at 30 Flatbush Avenue in Brooklyn.
have a high school diploma or GED
be proficient in English
be able to respond to direction and work as a member of a team, using PC-based information systems in order to retrieve information to analyze customer accounts
have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner
provide outstanding service in every customer encounter and be an effective communicator
Physical demands of the job:
sit or stand to answer a phone for entire shift
sit or stand to use a keyboard, mouse, and computer for entire shift
have excellent manual dexterity and be able to use hands for entire shift
stoop, bend, reach and kneel throughout the workday
If you are interested in this position, please email [email protected] for more information about how to apply.