The New York State United Court System Office for Justice Initiatives will commence the Virtual Court Navigator Pilot Program.
Virtual Court Navigators can help you:
prepare for court appearances
learn about free court resources
organize your papers and thoughts
get answers to general questions
obtain referral to legal service providers
navigate the court webpages
Upon completion of an intake form, court users will be matched with a specially trained and supervised court navigator to assist them.
Although the pilot program is operating through the Erie County Surrogate Court's Help Center and the 9th Judicial District Help Center (Dutchess, Orange, Putnam, Rockland, and Westchester counties), there are navigators available to assist court users from other jurisdictions.