The NYC Department of Veterans' Services is seeking a Veteran Benefits Coordinator. This is a full-time position with an annual salary range of $54,100-$ 83,981.
The Veteran Benefits Coordinator is primarily responsible for outreach with the veteran and military communities of the city, including key veteran stakeholders and organizations, to increase access to care and to an array of veteran resources, services, and opportunities for veterans and their families.
Serve as a direct link between the community and DVS. The selected candidate will represent DVS in, but not limited to, a designated borough as a liaison and is responsible for creating, planning, shaping, implementing, and establishing outreach opportunities in their respective work area(s).
He/she will seek to generate positive social support and media coverage for DVS initiatives for widespread community knowledge and will actively seek and participate in veteran-related civic opportunities, meetings, and events each month, in addition to getting involved in new local veteran initiatives in which to coordinate with DVS to ensure that community needs are being met.
Communicate the concerns of veteran’s community to the Director of Claims and DVS leadership, manage and maintain a presence at a DVS Veteran Resource Center to connect service members, veterans and families to City, state and federal public and private resources, mental health, and holistic services.
Conduct outreach at community events either identified, assigned, or through invitation. Proactively engage constituents at events by means of materials, dialogue, and providing briefings.
Obtain and maintain Accreditation with the United States Department of Veterans Affairs to process claims. Utilize New York State and Federal systems to track and report the progress of client’s application for benefits. Provide DVS and VetConnectNYC overviews and briefings for targeted audiences as it relates to the veteran community.
Assess veteran’s unmet needs, identify point of contacts with trusted service providers, determine eligibility criteria for programs and services, and/or assist veterans to navigate resources through VetConnectNYC.
Maintain key relationships in a minimum of one borough, attending Veteran Advisory Board meetings, relevant civic and community boards/meetings, precincts, veteran service organizations, veteran organizations, and representing the Mayor, Commissioner, and Assistant Commissioner at community and ceremonial events.
Participate in cross-training with agency peers and external partners. Research, develop and participate in agency partnerships and collaborative initiatives.
Professionally represent DVS through presentations and briefings in the community to veterans, constituents, key veteran stakeholders, and city, state and federal related service agencies.
Minimum Qual Requirements:
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Selected candidate must be willing to work a flexible schedule including evenings and weekends and travel extensively throughout the 5 boroughs of NYC.
Operational knowledge of New York City government or willingness to learn.
Proven commitment to values-based culture and a collaborative work environment.
Ability to work comfortably with diverse populations, with sensitivity to issues concerning health, homelessness, gender or sexual identity, and mental well-being.
Superb written and verbal communication skills.
Comfortable speaking in public and in front of groups.
Proficient computer skills with software including MS Word, Excel, Power Point, Outlook, and database data-entry.
Veteran status a plus.