Copayment collections and statements for medical care and pharmacy services might seem overwhelming, especially this time of year, but VA wants to remind veterans that debt relief programs are available and accessible.
Collection of copayments resumed on Oct. 1, 2021, after an 18-month halt, due to the American Rescue Plan (ARP). ARP included a provision that canceled copayments for medical care and pharmacy services received April 6, 2020, through Sept. 30, 2021, and directed refunds to be issued.
Some statements may reflect cancellation of copayments and refunds as some transactions continue to be processed. It’s important to focus on the “Balance” section of statements when viewing them. For information on how to better understand your patient statement, click here: Understanding your VA Patient Statement VA 10-0246.
Click here for more information regarding options for copayment debt relief.