The Small Business Development Center at the Pace University Lubin School of Business will host a webinar, Managing Your Online Reputation on Thursday, August 11, 12-1pm EDT.
Consumer trust and confidence are paramount as the business community navigates through the uncharted waters of a changing marketplace. The consumer experience – in-person or increasingly online – must set you apart and earn justified loyalty. Does your business actively conduct social customer relationship marketing (CRM)? Join the Pace University Small Business Development Center for this webinar as they partner with the Better Business Bureau Serving Metropolitan New York (BBB) to examine the impact of customer reviews, your social media strategy, and your obligations as an ethical and proactive business.
The session will be led by Brian Rauer, BBB's Executive Director & General Counsel.
The Pace SBDC is part of the New York SBDC network that offers no-cost, confidential, one-on-one business advising and free and low-cost business training to Small Business Owners and Entrepreneurs. Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.